AGENCY PRICING

Guest support that scales with your portfolio.

Give every property 24/7 guest support while your team spends less time answering routine questions. Start with Chat, or add Mya Avatar for a more personal guest experience.

Lock in our launch pricing
Join early. Keep the price.

Activate during our launch offer and lock in today’s rate for as long as your property stays continuously paid, active and on the same plan. Applicable taxes may be added.

Mya, your AI Guest Concierge

MyaGuide Avatar

Most Welcoming

Give guests a live Mya AI Concierge they can talk to for a more personal guest experience.

Launch price
US$299/ property / year

Regular US$399

  • Everything in MyaGuide Chat
  • Live AI Concierge guests can talk to
  • 10 Mya Avatar minutes per booking
  • A more personal guest experience

COMPARE PLANS

See what each plan includes.

Chat gives every guest instant written answers from Mya. Mya Avatar adds a live AI Concierge they can talk to.

FeatureMyaGuide ChatMyaGuide Avatar
Professional digital guest guide
Instant written answers from Mya
Monthly local information check & update
Monthly guest question insights
Guest feedback & issue reporting
Guest support in multiple languages
Live AI Concierge guests can talk to-
10 Mya Avatar minutes per booking-

Agency billing

Simple monthly billing.

More properties. Better pricing. Activate more during our launch and lock in an even lower annual rate for each new property.

Join early. Keep the price.

More properties. Better pricing. Activate more during our launch and lock in an even lower annual rate for each new property.

Launch price
Active portfolioMyaGuide ChatMyaGuide Avatar
1–4 propertiesUS$99US$299
5–14 propertiesUS$89US$284
15–49 propertiesUS$79US$269
50–99 propertiesUS$69US$239
100–249 propertiesUS$59US$219
250+ propertiesUS$49US$199

More properties. Better pricing. Activate more during our launch and lock in an even lower annual rate for each new property. Applicable taxes may be added.

Ready to give every property its own AI Guest Concierge?

Start with MyaGuide and give every property 24/7 guest support — without adding more work for your team.

Start with MyaGuide

Pricing FAQ

Good to know.

What is included?

Both plans include a professional digital guest guide, instant written answers from Mya, monthly local information checks and updates, guest-question insights, guest feedback and guest support in multiple languages. Mya Avatar adds a live AI Concierge guests can talk to.

How does Agency billing work?

Activate properties whenever you're ready. Each property is billed at its fixed Agency price on one consolidated monthly invoice.

Do I have to activate my entire portfolio at once?

No. You can activate properties whenever you're ready and add more properties as your portfolio grows.

Can I import my existing property portfolio?

Yes. Agencies can bulk import existing property information from their current property management system, making it easy to get multiple properties set up at once.

When does billing start?

Agency billing starts when a property is activated.

Are prices per property?

More properties. Better pricing. Activate more during our launch and lock in an even lower annual rate for each new property.

Can I upgrade later?

Yes. You can upgrade any property from MyaGuide Chat to MyaGuide Avatar at any time.

How do renewals work?

Each active property renews annually at its fixed Agency price. Renewals appear on the consolidated monthly invoice.

How many Avatar minutes are included?

MyaGuide Avatar includes 10 Mya Avatar minutes per booking. After the 10 included minutes, guests can continue with MyaGuide Chat.

Which languages are supported?

MyaGuide Chat and Mya Avatar support 15 locales: English, Dutch, Spanish, German, French, Italian, European Portuguese, Brazilian Portuguese, Polish, Russian, Arabic, Simplified Chinese, Japanese, Korean and Danish.

What's the difference between Chat and Avatar?

MyaGuide Chat gives guests instant written answers from Mya. MyaGuide Avatar includes everything in Chat and adds a live AI Concierge guests can talk to for a more personal guest experience.

What's the difference between Agency and Host pricing?

Agency pricing is for professionally managed portfolios and includes consolidated monthly billing. Independent Hosts use the separate Host journey and its dedicated pricing.

Are there setup fees?

No. There are no setup fees for MyaGuide Chat or MyaGuide Avatar.